Privacy Policy

Information we collect

When you place an order or sign up for our newsletter, we collect information such as your name, email, shipping address, phone number and payment details.

We also automatically collect device and browsing information, such as IP address, browser type and pages visited, using cookies and similar technologies.

How we use your information

To process and deliver orders, communicate with you, provide customer support, prevent fraud, and — with your consent — send marketing emails.

Sharing your information

We share data only with trusted partners needed to run our store, such as our e-commerce platform (Shopify), payment processors and shipping carriers. We never sell your personal information.

Your rights

Depending on where you live (including under the GDPR and CCPA), you may request access to, correction of, or deletion of your personal data. Email support@kovven.com to make a request.

Cookies

You can control cookies through your browser settings. Disabling them may affect some store features like the cart.

Data retention & security

We keep order information for our records unless you ask us to delete it. We use industry-standard security measures to protect your data.

Changes

We may update this policy from time to time. Changes will be posted on this page with an updated date.